Our Privacy Policy 

We are committed to protecting the privacy of visitors and customers that use our site and take the protection of privacy very seriously. The following sections make up our privacy policy and sets out the rules we follow regarding how we use any personal information we collect from you.

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Who We Are: 

MVious Clothing, we are located at 20 NW 3rd Street, Gresham, OR 97030, our organization operates our site under the trading name of MVious Clothing in the State of Oregon. and are referred to in this policy as "we," "our," "us." Our company is the data controller of any information provided to us via through our website and social media pages. If you have any concerns or questions about our privacy policy, or how we use your personal information, please contact us. All inquiries or product returns can be sent to our mailing address: 4804 NW Bethany Blvd, Suite I-2, Mailbox 200.

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Why We Collect Your Data:

We recognize the significance and importance of managing and handling data in the most ethical and lawful manner possible. The collection of data will only serve as the bases of fulfilling our duties of any contract made to you by our company when receiving an order placed by you, the customer.  We may also with consent from the customer, collect your data for the purpose of sending promotional, marketing, or competition information. 

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What Data Do We Collect From You:

For the purposes of fulfilling our contractual obligations to the customer, we will need to collect personal information from you. Personal information includes any indefinable details supplied to us that can identify you directly or indirectly. This can be any number of specific information including: name, address, email, or phone number. Listed below are instances where data is collected.

- When placing an order on the MVious Clothing Website or through our Social Media Page.

- When creating an account with MVious Clothing.

- When subscribing to our newsletter for promotional marketing campaigns.

- When entering any prize, drawings, or giveaways.

- Filling any forms on our website or social media page.

- Communication through our social media platforms, in the form of comments, uploads, hashtags, links, or campaigns. 

- Communication with us via email or in writing. 

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Data that may be captured about you could include the following, but is not limited to:

- Name

- Full Address and Postal Code

- Date of Birth

- Phone Number

- Email

- Payment Details

- Password

We may require technical information about the device or provider used to access our website including your IP address, location and operation system. Details regarding our online tracking of your use of our site can be found in our Cookies Policy. 

If you are placing an order with us, we will require payment details, any payment information provided will be captured securely by our third party provider. Any required information will be indicated with an asterisk, you do not have to provide this information to us, but this will mean we cannot process your request or order and fulfill our obligation to you under the contract of sale. 

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How Your Information is Used

MVious Clothing will only use personal information provided to you for the following:

- To handle your orders, deliver goods and products, process any payments related to orders made from our company's website and refunds. This includes sharing your data to any third-parties involved in processing your order and delivery. 

- To provide updates for orders placed including changes in your parcel delivery.

- To contact you in regards to any communication sent to us.

- Management of your online account

- To detect or prevent possible fraud or abuse of our website.

- To send you information related to marketing promotions and campaigns that may interest you provided we have received consent from you to do so. 

- To personalize your experience across platforms 

- Online ads - used to updated you and help provide you products that you might be interested in, we may target ads and banners based on the contact, profile data, technical, and usage data. This is used using a variety of digital marketing networks and advertising technologies such as web beacons, pixels, cookies, mobile identifiers, and ad technologies as well as services offered by Google, Facebook and Instagram Audience Services. 

- Email Engagement - when sending you marketing and service order related emails we will use a combination of pixels and cookies to assure your future experiences with our website improve. 

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Is Your Data Shared?

Our company will not disclose information about our customers to third parties except where it is necessary to complete the service we are providing to you including shipping and arranging products to be sent yo you, these include but is not limited to:

- Delivery and fulfillment of products and services

- Payment gateways.

- Technology hosts such as servers and email distributors.

- Business Partners 

Any information disclosed to us that is shared with any of our third party affiliations, or business partners will be limited only to the data needed to carry out the delivery of goods and services. Our sites may contain links to third party websites, affiliates, or business partners, their networks, or advertisers. If you follow a link to these websites, you will be subject to their own privacy policies which may differ from ours.

Third party payment gateway, collect your payment details in order to complete the purchase made through our sites and mobile applications. If you chose a credit option for your payment, your order details will be sent to a third party provider. Third party providers will require further information to perform a credit check before any credit is agreed. 

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Consent

If you give your consent to receiving marketing communications, promotional items or sign up to receive any newsletters, we will keep you informed through email. We will not share your personal information you provide us to any third party provider without your permission, unless otherwise stated in our privacy policy, for the purpose of completing your order. 

To opt out of any communication from us, or data processing you can

- Unsubscribe by following the link provided on communication you receive. 

- By choosing not to opt in for marketing communications when processing orders.

- By contacting our customer services, who will need to confirm your identity to process your request.

Any requests made to unsubscribe from our communication services will be processed as soon as possible. 

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How Your Information Is Protected?

Across our website, security measures are used to ensure your personal information is protected during any online transmission. We use appropriate security measures in our physical locations to protect against loss, misuse, or alteration of information that we have collected about you from any of our platforms.

We use cookies on our websites, cookies are a set of small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which save you time each time your visit MVious Clothing Company. You can change your settings on your browser to prevent cookies from being stored on your computer without explicit consent. We will not transfer personal data we have collected from you to any third party data processers. 

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How Long is Your Data Stored For?

Any personal information given by you to us is stored securely within our data bases, for the purposes of us providing you an account facility with MVious Clothing. Your information will be retained for the duration of your account remaining open. You can request any time for your data to be deleted in accordance with your rights. 

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Our Cookies Policy

MVious Clothing works to assure that the personal data that is shared with our website is safe and protected with us and understand how we use your data to better personalize your experience.

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What Are Cookies? 

A cookie is a small amount of information that is downloaded from your computer or device when you visit certain websites. Our company uses a variety of cookies through our Shopify website which includes all necessary, performance and social media related content cookies. Cookies are used to make your browser experience better by allowing websites to remember your actions and preferences to better the content that you search and to ensure better access to avoid having to re-enter the same information each time your return to a website or browse to another page. Cookies provide data to allow us to know whether you're a first time shopper or if you are a frequent visitor to our page.

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Why We Use Cookies

The use of cookies ensures we can better enhance visits to our website by tailoring specific content to better meet your needs. When you visit our website, we automatically collect information about your device including information about your web browser, IP address, and time zone. As you continue to browse our website we collect information about webpages and or products that you view, what you search for on the website and how you interact with with the website. The data that is collected is more commonly referred to as Device Information. 

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How We Collect Information Using Cookies

Cookies are small data files that are automatically stored in your device when browsing and using websites and other online services through a unique and anonymous identifier. This allows websites to operate more efficiently and assist with service and advertising.

Web Beacons such as tags or pixels are electronic files on a website use to record information on how you use the website.

Log Files track actions that occur on the website and collect data such as your IP address, browser type, date and time stamps, internet service provider, and referring exit pages. Listed below are the type of cookies we use for how we collect information. 

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- Essential Cookies

These cookies are used an essential function to enable each user to navigate around the website and use its features. Service Providers may use there cookies to authenticate and identify our customers when using our website so we can provide an our service to them. This also assists us with enforcing our Terms of Service and Conditions of Business to prevent fraudulent actions and maintain the safety and security of our website. Without these cookies, our shopping services cannot be provided to you and for these reasons we do not need to ask for your consent to essential cookies. 

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- Functionality and Performance Cookies 

These cookies are used to help create a better online experience for you, these include remembering preference that allow you to better navigate through our website without then need to retype the same information into a previously populated browser. We also use this information to understand which products or pages generate popularity based on conversations, viewing patterns, and click through information. This allows us to better optimize our products and conduct market research. Examples of functional cookies we use include:

- Multimedia Content Player Cookies (Flash Cookies) - these Cookes are technical data needed to play back videos or audio content displayed on our website including buffering parameters, image quality, network and link speed.

- User-centric security cookies to detect authentication abuses for limited persisted duration such as several failed login attempts. These cookies are set for the specific task of increasing the security of our service. 

- User interface customization persistent cookies are used to store user preference regarding services used across web pages.

- Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balance to to redirect user requests appropriately. 

MVious Clothing Company is dedicated to enhancing users experience for our website and we use many tools that are utilized to improve website functionality and our e-commerce platform. We use these cookies only to gather information for statistical purposes and use only pseudonymous cookie identifiers that do not directly identify you. 

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First Party Analytic Cookies

We use these cookies to estimate the number of visitors to our website as means to improve our service and detect the most searched features to better optimize our webpage. These cookies do not target you for online marketing these are strictly used to improve your browsing experience. 

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Third Party Analytic Cookies

MVious Clothing uses Google Analytics and other third party analytic providers to measure how users interact with our website and website content. These cookies remember what our users have done on our pages and how they interacted with the website. These analytic cookies may tell us the gender or who fall within a certain age range or demographic and interest level. This information however is not linked to any certain individual, it only shows us the percentage of our visitors that fall within the described categories. 

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Advertising Cookies and Resettable Device Identifiers 

Internet based ads are tailored to your preferences based on your interests, this includes browser information received from social media websites that are used to collect information and determine your preferences. This information allows us to better understand your likes and interests. The cookies and resettable device identifiers responds by sending ads and emails that are more relevant to you, this is more commonly referred to as "internet based advertising." These cookies remember that you have visited our website as use this information to better advertise our products and services when you visit third party websites or social media accounts. 

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Third Party Cookies and Social Media Sites

By clicking on a hyperlink from our website to any third party website (i.e sharing content with friends or relatives) you may be sent cookies from these third party websites. Note that some of these third party services place cookies that are used for things such as data analytics, market research, or behavioral advertising. Third party websites have their own privacy and cookies policy and we cannot control the content that is filtered to your browser or user experience. 

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How to Manage Cookies

Users can set their browser to refuse all or some cookies or alert you when websites access cookies. If you disable or refuse cookies, some features of the website may not be available to you and or become inaccessible. Cookies that are not enabled on your device will limit your shopping experience as you will not be able to add products to your basket or purchase them. To enable and mange cookies, you cause use your browser through the "Help" menu of your particular browser such as Google Chrome, Firefox, Internet Explorer, Safari. 

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Use of Photos 

You are not allowed to use the flat lays or model images from products purchased as a whole sale partner of MVious Clothing, any variation on this will be consider as copyright infringement and will be treated as such.

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Photography Policy

Model images shared to our MVious Clothing page may be used as long as they are original and unaltered. Model images on our website are not approved for use. 

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Contact Information

Any questions, comments or requests regarding our privacy statement should be addressed to mjuvenal@mviousclothingco.com. 

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Changes

We may update our policy periodically, if we make significant changes to our policy we will let you know but we recommend you regularly check this policy to ensure you are aware of any update versions.

This policy was last reviewed on 6th June 2023.